Privacy Policy

We, BertWin Natural Resources Pty LTD, operating under the brand name Cocopeat Cocofiber Australia, highly value your privacy. This privacy policy applies to the website cocopeatcocofiberaustralia.com and all related services, products, and offerings provided through this site. Regardless of how you access and use our services, this policy remains applicable.

This Privacy Policy is part of our commitment to you as a customer of BertWin. It outlines how we collect, use, store, and protect your personal information.

This policy becomes effective and is accepted by you once you register as a BertWin customer to access content and use our products and services, hereinafter referred to as “BertWin Services.“

Protection of Your Privacy

We, BertWin, are responsible for maintaining the confidentiality of registered customer data, including email addresses, phone numbers, and products/services held on BertWin. Customer information that is made public is only done so with the customer’s consent. BertWin reserves the right to provide customer data to legal authorities in Australia as regulated by applicable laws, including international laws.

Service User Information

Information we send to customers, whether via email, phone, or mail, is an integral part of the services we provide (such as billing information and product/service orders). BertWin reserves the right to request additional information related to your identity or other information intended for security purposes.

Disclosure of Information

We, BertWin, do not share customer personal data with third parties, except for affiliate purposes where an affiliate member’s link is used on BertWin.

Accuracy and Changes to Customer Personal Data

We, BertWin, will not alter customer data without the customer’s consent. We also reserve the right to request additional information if the customer wishes to update or change their personal data.

Changes to Privacy Policy

We may change this Privacy Policy at any time without prior notice. Any changes will be posted on the Privacy Policy page.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us via email at info@bertwin.com.au.